Availability Query
Start by searching inventory by hotel or location to collect bookable options and pricing context.
Open endpoint docsavailability-query.json
{ "stay": "2026-07-10/2026-07-14", "occupancy": "2 adults" }HOTEL DISTRIBUTION PLATFORM
One API to orchestrate availability, bookings, and cancellations at scale
Connect gives integration teams a consistent contract to search inventory, create bookings, simulate cancellation costs, execute cancellations, and reconcile operations end to end.
Test + ProductionShared auth headersUTC-0 date-time standardProblemDetails errors
Built for operational teams that need reliability, observability, and fast onboarding.
- Sandbox-first rollout
- End-to-end booking flow
- Correlation-ready support
Platform overview
Predictable integration behavior from first request to support resolution
Connect is structured around stable contracts and operational visibility. Teams can integrate once, reuse the same authentication model across endpoints, and keep booking state synchronized across systems.
The API documentation includes request and response examples, playground execution, business error mapping, and endpoint-specific object schemas so your implementation remains deterministic.
Flow walkthrough
A visual integration journey from search to reconciliation
As you scroll, each step appears in sequence to represent the operational path used by most channel integrations.
Booking Creation
Confirm a selected offer and create the reservation, storing returned locators for future operations.
Open endpoint docsbooking-creation.json
{ "hotelChainLocator": "...", "rooms": [{ "rateKey": "..." }] }Cancellation Simulation
Preview cancellation costs and business outcome before applying any irreversible state change.
Open endpoint docscancellation-simulation.json
{ "hotelChainLocator": "...", "simulated": true }Booking Cancellation
Execute final cancellation when business rules allow it, and persist cancellation result codes.
Open endpoint docsbooking-cancellation.json
{ "hotelChainLocator": "...", "simulated": false }Booking Retrieval
Retrieve booking data at any point for monitoring, support workflows, and reconciliation pipelines.
Open endpoint docsbooking-retrieval.json
{ "from": "2026-07-01", "to": "2026-07-31", "status": "Confirmed" }Capabilities
Everything required for booking lifecycle execution
Navigate directly to each endpoint and validate integration behavior with real request and response examples.
POST
Availability Query
Search availability by hotel or location with detailed pricing and restrictions.
POST
Booking Creation
Create reservations from validated commercial options and receive final locators.
GET
Cancellation Simulation
Preview cancellation penalties before executing any state-changing operation.
DELETE
Booking Cancellation
Execute real booking cancellation and keep your reservation status synchronized.
GET
Booking Retrieval
Query bookings for support operations, monitoring, and reconciliation jobs.
REFERENCE
Time zones list
Use validated timezone values and keep date-time behavior aligned to UTC-0.
Quickstart path
Start in 3 steps
Configure environments and credentials
Begin in Test, confirm your `Username` and `Password` headers, and validate base URLs before integration.
Validate the booking flow end to end
Execute availability, creation, simulation, cancellation, and retrieval with real payload examples.
Go live with operational controls
Add logging with `CorrelationId`, apply retry strategy, and keep date-time handling standardized to UTC-0.
Need integration support?
Contact the support/integration channel assigned to your account. Sharing complete diagnostic context will significantly reduce response times.
- Endpoint and HTTP method
- Environment used (Test or Production)
- Request timestamp in UTC-0
- CorrelationId and sanitized payload samples